# SamCart Troubleshooting > Systematically verify your SamCart and AnyTrack integration to identify and fix tracking issues using this step-by-step diagnostic checklist. Systematically verify your integration to identify tracking issues. Focus on the critical checkpoints that actually impact functionality. ## Quick Diagnostic Tests * **Not seeing conversions?**\ → Check AnyTrack integration log first - if empty, webhook isn't configured → Return to the setup guide and complete the instructions. * **Conversions tracked in AnyTrack but not reaching ad platforms?**\ → Verify ad platform connections in AnyTrack are authenticated and Conversion API is enabled. * **Wrong `revenue` amounts?**\ → Confirm webhook is sending complete order data including upsells. You should see a list of items in the event log. ## Core Integration Status * [ ] **AnyTrack tag loads** on all pages (check browser dev tools → Network tab on SamCart pages AND any external landing pages) * [ ] **Webhook receiving data** (check AnyTrack integration log for recent events) * [ ] **`atclid` parameter appears** in SamCart URLs when navigating from external pages ## SamCart Configuration Audit ### Tag Installation * [ ] **Tag in correct location**: SamCart → Account Settings → Tracking & Pixels → `` field * [ ] **"Enable Pixel Firing Before Redirecting"** is ON * [ ] **Content URL parameter includes `atclid`** * [ ] **Custom parameter `atclid` created** and added to all products and upsells ### Webhook Setup * [ ] **Webhook rule configured**: Global → Send Notify URL for POST → Order Completed * [ ] **Exact webhook URL** provided by AnyTrack for the Samcart integration * [ ] **Samcart via Zapier** you have follow exactly the provided instructions ## Event Firing Verification Test with a real purchase flow: * [ ] **PageView** fires on landing page visits * [ ] **OutboundClick** fires when clicking from external page to SamCart * [ ] **InitiateCheckout** fires when checkout page loads * [ ] **AddPaymentInfo** fires when payment details entered * [ ] **Purchase event** appears in AnyTrack log within 5 minutes of completion (includes upsells in total order value) ## Configuration Conflicts * [ ] **No duplicate Tracking Tags** in SamCart (Facebook, Google, TikTok Tracking Tags removed) * [ ] **Client-side tracking disabled** (if account connected before May 2025) * [ ] **Slide checkout enabled** in AnyTrack (if using SamCart slide checkout feature) ## Multi-Page Funnel Check *Only if your funnel includes pages outside SamCart:* * [ ] **External landing pages** have AnyTrack tag installed and links to samcart checkout pages include the `utm_content=0asd8...aduh` parameter appended. * [ ] **Click IDs pass through** entire funnel chain to SamCart ## Data Flow Validation Use external platforms to verify conversions are being tracked and sent according to your tracking plan. * [ ] **Facebook Event Manager** conversions appears within 20 minutes (via Conversion API only) * [ ] **Google Analytics 4 Debugging** conversions appears in real time * [ ] **Attribution data** matches between AnyTrack and ad accounts (Ad platforms have attribution delays, check after 24 hours) * [ ] **Revenue values**: In AnyTrack, campaign report verify the values sync correctly with actual order amounts. ## Related Articles - [TikTok Ads](/docs/tiktok-ads) - [Install AnyTrack Tag](/docs/install-anytrack-tag) - [Integration Event Log](/docs/integration-event-log)