# Team Management

> Get answers about "Team Management: Add Users and Manage Access" in AnyTrack. Understand key concepts and how to apply them to your conversion tracking and attribution setup to your business needs.

Proper team and access management prevents unauthorized access, ensures collaboration, and maintains accountability. AnyTrack's access management system assigns appropriate permissions to the right users while protecting sensitive information.

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## **Why Team and Access Management Matters**

Managing user access is essential for:

* **Security:** Prevent unauthorized access to sensitive information.
* **Collaboration:** Ensure users have the necessary permissions to perform their tasks efficiently.
* **Accountability:** Track actions performed by users with different access levels.
* **Efficiency:** Reduce administrative overhead by defining user roles and automating permissions.

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## **Managing Users in AnyTrack**

### **1. Viewing and Managing Existing Users**

The **Access Management** section in AnyTrack provides an overview of all users associated with an account. Each user receives specific permissions that define their level of access.

#### Key Features of the User Management Interface

- A list of active users, including their `email addresses`, `roles`, and `status`
- A `search bar` to quickly locate users
- Options to `add new users`, `suspend users`, or `delete users`

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### **2. Adding a New User**

To add a new user, click the **+ New User** button. The form requires the following information:

* **First Name & Last Name**
* **Email Address**
* **Access Level (Role)**

<Video alt="Adding a Team Member with View-Only Permission" align="center" border={true} src={readmeAsset1} caption={"Adding a Team Member with View-Only Permission"} />

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### **3. Defining User Access Levels**

AnyTrack provides three main access levels, each with specific permissions:

#### Account Owner

- Full control over the account
- Manages properties, integrations, billing, and team members
- Highest level of access

#### Account Manager

- Manages properties, integrations, and team members
- Cannot access billing or account settings
- Optional permissions: **Billing** and **User Management**

#### Account Member

- Full access to properties, Tracking Tags, and integrations
- Cannot manage team members or billing
- Available restrictions:
  - **Limited Access**: Restrict to specific properties
  - **Read-only**: View-only permissions
  - **Export Data**: Data export only

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### **4. Customizing User Permissions**

Customize permissions for **Account Manager** and **Account Member** roles to match job responsibilities. **Account Managers** can toggle **Billing** and **User Management**. **Account Members** receive **read-only** or **export-only** restrictions as needed.

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### **5. Suspending, Unsuspending, and Deleting Users**

Administrators can manage user access by performing actions such as suspending or deleting users.

#### Suspending a User

Suspend users to temporarily restrict access (e.g., employee leave). Suspended users remain in the system and can be unsuspended to restore their previous permissions.

#### Unsuspending a User

Unsuspending a user restores their previous permissions and account access immediately.

#### Deleting a User

Deleting permanently removes a user from the system. Deleted users cannot be restored and must be re-added manually.

## Related Articles

- [Install AnyTrack Tag](/docs/install-anytrack-tag)
- [Pricing Model](/docs/pricing-model)