TikTok API token error disconnects resolved

Recent TikTok API responses falsely flagged valid tokens, triggering sporadic AnyTrack–TikTok Ads disconnects. TikTok fixed the upstream issue, and we hardened our connector to keep sessions stable and reduce false alarms.

What's New

• Confirmed with TikTok: no new false-positive token errors observed.
• Hardened token validation and auto-retry to avoid unintended disconnects.
• Improved connector health checks and logging for faster diagnostics.

Impact

• Continuous conversion syncing to TikTok Ads with fewer interruptions.
• More reliable attribution and reporting for optimization and ROAS.
• Fewer manual reconnects so teams stay focused on scaling.

Get Started

• No action needed if your TikTok destination shows Connected.
• If you re-authenticated during the incident, you’re all set—future false alarms will be suppressed.
• If currently disconnected, re-connect TikTok Ads from Destinations to resume syncing.