Integration Event Log

The Integration Event Log displays conversion data received from your integration sources. Use it to troubleshoot integrations and verify the exact parameters your conversion source sends.

Locate the Integration Event Log

1. Open the AnyTrack Dashboard and go to Integrations
2. Click the integration you want to troubleshoot
3. Open the Events Log tab
4. Click an event to inspect it
5. The Payload appears on the right panel

Understanding the Payload

The payload is the raw data that AnyTrack received from your integration, typically in JSON format. It shows all parameters and their corresponding values.

Event Status Messages

🟢 OK — Conversion successfully recorded.

Attributes listed with the event:

• Conversion Name — For example, Purchase
• Conversion Value — The monetary value
• Click Id — Click to view the conversion timeline

⚪️ Discarded — Event is discarded because it doesn't meet the requirements such as the wrong conversion status.

⚪️ Duplicated — Conversion deduplicated.

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Good to know

All these statuses indicate the integration works as expected. No action needed.

Tracking Errors

Errors prevent conversion tracking. Common errors include:

• Missing click_id value in the payload
• Unknown click_id — No matching click found
• Can't find refId — The reference ID doesn't match any conversion
• No IP match — AnyTrack attempted IP-based attribution but found no matching sessioon
• Unauthorized asset — The event references a property not associated with your account

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Note

Each integration has specific requirements. Follow the in-app integration instructions for setup and troubleshooting.